Record the issue
Note the room, affected item and what is happening. Distinguish a new fault from existing damage, and include any relevant details from the tenant or check-out report.
One repair or a whole job list.
Bring together the practical tasks your property needs: general repairs, fixtures, furniture assembly, fencing and other maintenance jobs. Tell us whether the property is occupied or between tenancies so access and the scope can be discussed.
Between tenancies
Share your check-out repair list, the property location and any preferred completion date. Work and timescales are agreed after the requirements have been reviewed.
Ongoing maintenance enquiries
If you manage several properties or have recurring maintenance needs, explain the type of work and locations involved. Arrangements and availability are discussed for your requirements; this website does not offer an emergency response service or a guaranteed response time.
A CLEARER MAINTENANCE LIST
From reported issue to agreed work.
Set the priorities
Separate essential repairs from improvements you would like considered. Flag tenancy dates and dependencies, such as furniture deliveries or access being arranged by another person.
Agree who coordinates
Identify one person for instructions, quotation approval and access. Make clear whether keys are held by an agent, the property is vacant or a tenant will be present.
Give each property its own brief.
For a portfolio enquiry, group the tasks by address rather than combining everything into one long list. Include the occupancy status and preferred timing for each property. This makes it easier to discuss what can be planned together and what needs a separate visit.
Build your property repair brief
- Walk through each room and note doors, fittings and furniture needing attention.
- Check outside areas for damaged fence panels and garden repairs.
- List delivery dates, access arrangements and the next tenancy date.
- Confirm who holds the keys and who approves the work.
What to include
- Property town or postcode and occupied or vacant status
- A clear list of repairs and any relevant dimensions
- Access arrangements and the person coordinating the work
- Any preferred dates or tenancy handover constraints